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Home > Tried and Tested > United Airlines
Tried & Tested

United Airlines

Details: Newark Liberty International Airport (EWR) to Shannon Airport (SNN). Boeing 757-200 V2. Flight time: 7h 20min.

Seats: Economy seats, laid out 3×3, with 31in pitch and 17.3in width, felt too small for a long-haul trip. Economy Plus would have added a welcome 6 inches more leg room, albeit with the same width of seat.

Food & drink: Dinner was a choice of spinach and cheese-filled pasta (quite good) or chicken, served with complimentary wine or soft drinks. Ice cream was a nice surprise for dessert.

Entertainment: A touchscreen seat-back monitor offered a decent choice of free movies, TV shows, music and games. Free headphones were provided.

What else: The flight was delayed over an hour before boarding. We were kept informed, which helped.

Contact: united.com 

Last word: Economy seating was tight, but you get what you pay for. Food, entertainment and service were all better than expected.
Geri Bain

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