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Home > Tried and Tested > South West Airlines
Tried & Tested

South West Airlines

Southwest Airlines.Southwest Airlines. Image: Stephen M. Keller

Details: New Orleans Louis Armstrong International Airport to Las Vegas McCarran International Airport. Economy. 737-700. 3h30m.

Seats: Economy class was laid out 2-3, with a pitch of 31” and width of 17”. My seat felt a little bit squeezed but was essentially fine for a short-haul flight, though my back support wasn’t the best. With no assigned seating, overhead storage became a scarce resource for the later-boarding passengers, some of whom had to check bags, causing a bit of a long and drawn out boarding process.

Entertainment: No video, but in-flight wi-fi was available for $8 per device and online movies started at $5.

Food & drink: Free soft drinks, water and coffee were available. Snacks, beer, wine and spirits could be bought. No in-flight meals for such a short flight.

Service: The crew were perfectly friendly and polite, even making jokes in between the safety announcements and creating a pleasant atmosphere on the plane. Boarding did seem to take a long time, but again, cabin crew were well organized and courteous.

Contact: southwest.com

Last word: Overall a perfectly pleasant flight, arriving on time despite a few minute’s delay before takeoff. The crew’s upbeat nature was definitely a big plus

Words: Paul Oswell

PUBLISHED IN THE FALL 2014 ISSUE OF ASTAnetwork

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